Please allow 2-3 business days for ReFindery to process and ship your order, if not sooner. We define business days as Monday through Friday. Quotes are based on USPS Parcel Post, to better leverage the cost of shipping. I am happy to work with any deadlines- simply notify me so that appropriate postal arrangements can be made. If you would like Priority, Express or use of a specific shipper please let me know. I will request funds for any additional fees incurred for special postal requests. **I am not responsible for items lost in the mail.
✈ Domestic shipping costs are based on west to east coast distance and on the package weight & size. Cost to ship along the west coast or short distances will be much less than the price listed. Shipping price includes necessary boxing and adequate packing material to ensure safe delivery of your item(s), tracking/delivery confirmation and insurance for higher ticket items. Recycled packaging may be used to ship your order. I automatically refund all shipping overages in excess of $2. If you would like a more specific shipping quote or a quote for combined shipping, please message me!
I accept payment through PayPal and most major credit cards. I reserve the option to re-list any item that has not been paid for, but this most certainly will happen 3 days after a sale with no payment.
Returns & exchanges
Happy customers = good business!
While all sales are final, please contact ReFindery ASAP if you are unsatisfied with an item received. We'll talk it through and take if from there - exceptions will be handled on a case by case basis. Refunds will not cover return postage or prior shipping and handling charges.
Please also contact me if items were damaged in shipping. I will ask for photos outlining the package as received, as well as the broken item(s). As most items in the shop are one-of-a-kind, a refund will be given once the photos are received.
Note to International Buyers: I am happy to ship outside the U.S., just contact me through Etsy with your location and preferred shipping method, and I will get you a quote. Please note that international buyers are responsible for any and all duties and customs charges that may be incurred.