Shipping said 3-5 days and may be longer. I didn't expect "longer" to be two weeks after payment. I bought these for my daughter's birthday party and they arrived too late. I contacted the shop and asked to return them but still have yet to hear back. I am extremely disappointed in the lack of communication regarding shipping and returns.
Mar 26, 2017 by Lauren Conway
Love these! They will look great on the cupcakes! Fast shipping!
I will ship your item within 3 to 5 business days of receiving your payment via USPS First Class mail. This shipping method can take 3 to 5 days to arrive but can take longer.
Two day Priority Shipping is available at an additional cost. When checking out, you can choose to have your order shipped priority. Keep in mind that I still require at least 3 business days to create the banner.
Shipping for multiple items will be combined automatically at checkout.
Returns & exchanges
If you are unhappy with your item, please contact me within 2 days of receiving your item. We can discuss replacement options or refunds. Shipping will not be refunded. If a refund is decided upon, I will need to receive the item within 7 days. Refund will be given upon time I receive item. All refunds are determined on an item by item basis.
Cancellations are offered within the first 24 hours of the order being placed. No refunds or cancellations are given after work has started.... No Exceptions.