All items are lovingly hand packed and shipped within 2-7 business days from receiving your payment. The orders are posted to the shipping address stated in Your Etsy profile, so please make sure that it is correct! Or please let me know in case another address should be used.
We ship via Latvian Post, using international registered mail which includes tracking + signature upon delivery. If You are not at home when the carrier comes to deliver Your parcel, the carrier will leave a notice and return the item to the Post Office. So, please, check the notice for instructions or call to your local post office.
Shipping time according to Latvian Post Service is the following: - EU: up to 1-2 weeks; - US: up to 2-4 weeks (usually the shipping lasts about 2 weeks, but it can still be to up for 4 weeks, especially at winter time); - Everywhere else: up to 2-6 weeks.
There are times when international orders can take longer to arrive due to customs & import duties. These delays are beyond my control.
WE ARE NOT RESPONSIBLE for the postal system for stolen, damaged or "lost in the mail" goods during shipping.
This shop supports Direct Checkout. You can pay with your Credit card, Debit card or an Etsy Gift Card.
I also accept PayPal payments. You do not need a Paypal account to purchase from my shop. Paypal can process your credit card without a Paypal account. Simply follow the directions for this option during checkout.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
I take care to ensure customers are happy with their purchases. REFUNDS: I do not accept a return, thank you for understand.
EXCHANGES: If there is a fault in the making of the item, please contact me and I will fix it asap.
ORDER CANCELLATIONS: If after you place your order you have a change of heart you can cancel your order for a full refund within 12 hours of the date of order.