All items (except custom orders) will be sent within 1-2 business days through the USPS. Packages weighing under 13oz are sent First Class, and heavier orders are sent via Priority Mail. If you need a faster shipping option or if you would like to add additional insurance or signature confirmation, please contact me before you check out so I can apply the appropriate adjusted rates.
Orders with multiple items will be shipped together unless otherwise noted. Pre-orders can be shipped separately from ready-made items but you will be charged the cost of shipping for each package.
International buyers are responsible for for all costs incurred including taxes, tariffs and custom fees.
Paypal and Direct Checkout are both accepted. All orders ship once the payment has cleared (usually next business day, unless otherwise indicated in the listing).
Full payment is due within 24 hours of purchase/checkout. If this deadline is not met, I reserve the right to cancel the sale and re-list the items. If you need more time and would like to reserve a listing, please contact me before purchase and we can discuss a time-frame.
I accept custom orders/commissions! Please convo me with the details, and I'll give you a price quote. Please note, custom orders require payment up front before the yarn is dyed.
Returns & exchanges
I strive to supply you with quality yarn and handmade crafts. If you are not satisfied with your order or if it is damaged during shipping, please contact me immediately. Buyer is responsible for all shipping charges.
A refund minus shipping costs will be provided if the item is returned in it's original condition within 7 days of purchase. Items must not be altered in any way, including pet fur and additional scents such as cigarette smoke or perfume.
Clearance and as-is items are not qualified for returns unless damaged in the mail.
Please keep in mind that each monitor is different. I do my best to provide photos that accurately represent the actual colors of each item, but some variation may occur.