1. All items are packaged carefully in a bubble wrap or small box
2. The Items are shipped out in 5-10 Business days after payment has cleared. I ship to use S.Korea Post. All items are shipped out via Regular airmail within 5-10 business day after payment and it takes 2~5 weeks for delivery. I will ship to the address on your Etsy.
3. Registered Airmail: Usually it takes around 3 weeks ~5 weeks to arrive you. Shipping cost: $7.5 / $0.50 for each additional item For Registered Airmail, only the departure date can be tracked.
4. EMS: 4 to 6 working days. ($43 flat rate, tracking number and insurance are provided If your order is over 0.5 kg, it is charged more.)
*But sometime they do take a bit longer, it depends on shipping service in each nations.
1. I only accept PAYPAL account for payment.
2. Please pay within 2 days of confirming your order. If payment is not received within 2 days,your order may be cancelled.
3. I start working on orders only after the payment has been cleared out.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
1. Please note that refunds are not available on custom-made items. We kindly ask you to please carefully consider all your options if purchasing our products.
2. Refunds are not possible due to mistakes in purchase or buyer’s remorse. Argentti jewelry cannot be held responsible for broken jewelry or jewelry that have been deformed after purchase. Please bear it in mind that it is our policy to not offer refunds for failed deliveries resulting from the customer’s absence from home, or shipping delays.
3. If you are requesting a refund, we will refund the money for your purchase, excluding 30% for the refund fee and any shipping fees.
4. The refund will be processed after the product is returned to us in its original condition. Returned items must be in their original, unused condition. Please ship returns in a padded envelope or insulated box and Shipping fees cannot be reimbursed. Defective items may be returned free of charge.
6. Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.