Christmas Shipping Deadlines (USA addresses) Dec 14 ~ Deadline for Standard Parcel Post (Mail) shipments. Dec 19 ~ Deadline for First Class Mail shipments. Dec 20 ~ Deadling for Priority Mail shipments. Dec 22 ~ Deadline for Priority Express Mail shipments.
Holiday Gift Wrapping Service ~ Christmas Gift Wrap ~ Candy Cane Wrap ~ Red Green Silver Foil Wrapping Paper ~ Sparkling Gift Tag ~ Add On Item
I ship by USPS First Class or Priority Mail. Print, card and necklace orders are usually shipped within 3 business days after receiving payment. Pillow orders are usually shipped within one week after receiving payment (extra time is required to create custom pillow covers).
If you need an item in a hurry, I'd be happy to expedite shipping. Please get in touch with me before ordering to arrange for an increased shipping cost.
Shipping fees include the cost of packing materials. All items will be carefully packed for safe delivery.
International orders are shipped via First Class International mail. International customers are responsible for all fees associated with shipping to their respective countries. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; I have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond my original delivery estimates.
I currently accept payment through Etsy Direct Checkout or PayPal.
You do not need a PayPal account to pay with PayPal. Feel free to contact me if you have any questions about checkout.
PayPal eCheck payments can take up to five days to process. I will send your order as soon as payment clears.
Sales tax is applicable on items shipped to customers in Washington State according to Washington's Destination-based Sales Tax.
Returns & exchanges
Everything in my shop is created by hand, so please allow for slight variations in color and texture from item to item.
Refunds or exchanges will be granted if you have received the wrong item, if the item is faulty due to manufacturing defects, or arrives damaged. If you would like to request a refund or exchange for these reasons, simply contact me within 7 days of delivery to arrange for return, exchange or refund. If a refund is issued, please be aware that you will receive a refund of the purchase price of the item, not including shipping charges.
***** Please note: I do not accept returns on large format prints (larger than 11 x 14"), canvas gallery wraps, or custom orders. Please choose carefully. Once an order has been shipped, it can not be canceled. *****
*** For photographic prints size 11 x 14" or smaller: If your order arrives and you are not happy with it, I will refund the purchase price minus shipping and a restocking fee, provided you send the item back in original unused condition within 10 business days.
Returned items should be in their original condition and must be returned in original packaging with any enclosed documentation. I will issue a refund on receipt, excluding the original delivery charge and a 30% restocking fee. Alternatively, if preferred, I will also be happy to exchange the item.
The cost of returning the item to me is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.
Please also note I will refund an item if it is faulty, after a thorough check of the item. In the unfortunate event that your purchase arrives damaged, it may be exchanged or refunded upon proof of damage. Proof of damage may be either a photograph of the item and packaging, or return of the item. Please allow 7 working days for a refund to be processed.
I'm happy to create custom card sets upon request. In addition, cards can all be purchased individually even if pictured in a set. Custom orders may take a few days extra, but I'd be delighted to make you something that suits you perfectly if you can't find the exact combination of photographs you desire as pictured in my shop. A modest additional fee will apply for custom sets.
Please feel free to contact me if a custom order interests you.
My work is guaranteed. Please note that due to the calibration of different computer monitors, actual photos may differ slightly from what you see on your screen at home. That being said, if you are dissatisfied with your purchase, I will do everything in my power to make it right. I want you to be delighted with the products and service you receive here.