I ship packages once a week, usually on Tuesday. Around the holidays, that time can extend with the numerous orders. Packages sent via USPS First Class mail do not include tracking. Orders sent via USPS Priority Mail will be updated to provide tracking information to buyer.
You may upgrade to Priority or Express shipping for an additional fee. Please contact me with your zip code for a shipping quote.
Buyer pays all import, custom fees and shipping fees.
PLEASE CHECK THAT YOUR ADDRESS IS CORRECT. I will use the address listed on Etsy or Paypal (depending on your payment method) to ship all purchased items. If buyer's address is incorrect or Paypal says it is inaccurate, buyer is responsible for reshipping, if returned.
All buyers have the option to purchase insurance to cover shipping mishaps. Please message me before paying.
All Etsy-approved payment methods accepted. If an order that has been placed is not paid within 48 hours it will be cancelled.
If paying by check or money order, item will not be sent until payment clears. Checks must be received within 5 business days or the order will be canceled.
Returns & exchanges
ALL SALES ARE FINAL. PLEASE ASK ANY QUESTIONS BEFORE PURCHASING. In some cases determined by the seller, the following may occur:
I will package all fragile items with care. But keep in mind USPS mishaps happen. If an item you purchased insurance on arrives in damaged condition, please return it immediately with a tracking number for a full refund. If you declined to purchase insurance, please contact me and I will try to work with you on coming to a resolution.
I try to describe the item as accurately and detailed as possible. This is why it is very important you ask any questions before purchasing. If you feel the item you received is not as described on Etsy, please contact me as soon as possible through Etsy's messaging system. Please do not attempt to resolve issues through email. Through the discretion of the seller, if a refund is decided upon, please return the merchandise with a tracking number provided by the buyer. Once the item is received undamaged, a refund of the base price (minus S/H) can be issued.
No returns or refunds, regardless of the case, will be issued after 30 days of purchase.
ALL SALES ARE FINAL. PLEASE ASK ANY QUESTIONS BEFORE PURCHASING.