Please note our current processing time when you checkout. We take in about 30 orders a day and we print to order. If you need something sooner, please send us a message to ask about our rush processing.
Shipping is via First Class Mail unless shipping upgrades are purchased. Shipping will be combined in orders purchased together; simply place all of the desired items in your cart and etsy will automatically take care of the rest.
We ship directly through Etsy's shipping service so please be sure your address is correct. So please double check all shipping information before checking out. We cannot cancel an order once it is shipped. Buyer is responsible for submitting an incorrect address. Tracking will be automatically sent to you when we purchase shipping so you can keep track of your package.
International shipments may be subject to additional customs fees ~ the postage paid to me covers our costs for first class shipping of merchandise. We cannot be held responsible for any additional customs fees once we ship. Our customs' forms are automatically filled out through Etsy's shipping service, so please double check that the shipping address is correct upon check out. Shipping can take 7-14 days on average but occasionally can take longer.
We accept PayPal, Credit Card, and Etsy Gift Cards.
Returns & exchanges
Every product we make is 3D printed just for you! Unfortunately, we do not accept returns for changes of heart.
However, if you received a damaged item, we are more than happy to replace it and do whatever it takes to make your experience with us a pleasant one. Just send us a picture of the damaged item and we will get started on processing another shipment for you.
The USPS does occasionally "misplace" items. We offer tracking on all of our shipments. If you would like insurance on your order, we recommend using the Priority Shipping option.
Our cookie cutters are hand drawn, 3D modeled, and quality tested before it reaches your doorstep.
We offer custom designs starting at $15. Just send us a custom order request to get started.
Kaleidacuts uses only bio degradable plastic (PLA) since this is the only type of plastic which considered to be food safe and does not create toxic fumes during printing. The material is based on corn.
All designs are copyrighted by Kaleidacuts and may not be reproduced without written permission.
For large orders (over 10 cookie cutters), please send us a message before you order so we can adjust the shipping accordingly.