If you are unhappy with your purchase for any reason, please let me know. I will refund or replace it for you, your choice. If your item arrives damaged or if I sent you the wrong item by mistake, I will pay for the return shipping myself. Otherwise, you pay the return shipping.
I provide tracking for all my orders within the US, and they very rarely get lost. If you believe your package is lost, please let me know and I will have the post office investigate. Once a sufficient amount of time has passed, if the package still does not turn up, I will refund or replace the shipment. If tracking says the item has been delivered, I will not refund or replace. If you live somewhere where your packages might get stolen off your porch or out of your mailbox, please ask me for a signature confirmation before I ship.
If you live outside the US and plan to purchase a large amount of items ($100 or more), please let me know in advance before purchasing so we can discuss shipping options. Some countries now have tracking and some don't, unless you ship in a very expensive way, so your shipping options depend on where you live.
