Items will be shipped within 2 business days after payment is received and will be shipped as a registered parcel to the address given by Etsy, so please make sure, that this is the correct address. Once shipped, here are possible reception delays, according to Latvian Post: - EU: up to 1-2 weeks; - US: up to 2-3 weeks (usually the shipping lasts about 2 weeks, but it can still vary up to 4 weeks, or even more, especially at winter time); - Everywhere Else: up to 2-6 weeks. I sincerely apologize for any inconvenience this may have caused --> I sincerely apologize for any inconvenience this may cause.
INTERNATIONAL CUSTOMERS: Please be patient when ordering to receive your item and note that there might be VAT OR CUSTOMS CHARGES that may apply upon receipt of the order which the customer is solely responsible for.
Paypal Direct Checkout Etsy Gift card
We are able to hold orders that are unpaid for 48 hours. After that time, we will re-list them. If there is a reason why you cannot commit within that time frame, please contact with us and we will find a solution.
Returns & exchanges
For any issue you must contact with us in 14 days after package was received.
We DON'T refund if: * just changed your mind * it's custom order, it's done and you just changed your mind
We DO refund: * if it's lost and POST company after investigation decided that it's lost forever and refunded all coast, then we will refund ALL money that you have paid (including shipping cost), investigation can take 30-60 days
*if it's damaged during processing then - you have to send pictures of proof - and send back damaged item (shipping will be covered from our side if it's our mistake) - if it's possible (we have more that kind of fabric) we can offer another new item or refund money.
REFUND: We will fully refund when: - you will send your order back in the same new condition as received with all tags (not necessary to be attached) - we will receive our order back
NB! Do not send anything back without contacting with us. We won't cover any shipping cost in that case.
By placing an order, you confirm having read the shop policies.
* REMEMBER! Communicate with us before buy, so you could be sure that it's right item for you and it will fit. If it's a present then make sure that it will be possible exchange.
All issues can be resolved, just let us know about them!
Thank you for reading!
We offer: * custom orders if you know what you wish * we can guarantee that you will be happy with your purchase ONLY then if you have read policies and before you buy make sure that it's right item for you needs