Items are shipped via USPS, either priority, first class mail, or standard post.
I ship all packages with insurance. For labels printed through Etsy, packages sent USPS priority rate are insured up to $100 in value. Etsy also offers insurance through Shipsurance Insurance Services, and additional insurance for items over $100 will be purchased through Shipsurance. Insurance for first class packages and other shipping classes will also be purchased through Shipsurance insurance.
All buyers will be provided with tracking information for their purchases. Items over a certain dollar amount will require signature confirmation, and may also be added for items shipped to a business address, or other locations.
If you are on the East Coast, or East of the Mississippi, shipping costs for items with a shipped weight of a pound or more will be less, compared to shipping to the West Coast, which is higher, because I am on the East Coast. These rates are set by the United States Postal Service. Any overages of $2.00 or more will be refunded.
Items shipped USPS first class mail will have a fixed cost, no matter where they are being shipped in the USA.
I will on occasion ship internationally. Please ask and I will be glad to figure out shipping costs and let you know. For some items, it may be required that they be sent through USPS priority international rate.
Please understand that some items may not be available for international shipping, and also please note that any customs or duty, or VAT taxes due on purchases are the buyer's responsibility to pay.
Please make sure the shipping information for your package is correct so that it will arrive with no problems. In the event a recipient's address is not correct, and an item is sent back to me, the buyer will be required to pay additional shipping to have the package resent to the correct address.
Payment through Paypal, payment with most major credit or debit cards through Etsy's direct checkout, etsy gift cards, and postal money orders accepted.
If you wish to send a mailed payment, in the form of a US postal money order, please contact me. USPS money order is the only accepted mailed payment.
I am willing to reserve some items, usually for a period of 48 hours, but I am open to reserving items for a longer period, and I have held items for some wonderful buyers for a couple of weeks or more.
Returns & exchanges
All sales are considered final, but I want my customers to be happy, so if there is a problem, please contact me within 3 days of receipt of package.
In most cases, the buyer must pay for return shipping and return the item, in good condition, before a refund will be given. The buyer must provide tracking for the package being returned. If a return is agreed to by both parties, the item must be shipped back within 7 days of the the date the return was agreed to. Buyer must email tracking information for the return package to the seller, and the package must be sent back with insurance.
Returns are not accepted for buyer's remorse, because an item was found for less elsewhere, etc.
All items listed are in my possession, and ready for shipping, generally within one business day. All items are carefully and securely packed using clean packing material, although some boxes and packing materials may be recycled. My home is smoke free, and currently pet free, since we lost our beloved calico in October, 2014.
Offers will be considered on some items. When making an offer, please make a specific offer. I will either happily accept your offer, politely decline, and/or counter offer.