Welcome to Oh How Charming!
This listing is for (2) metallic gold (2) pearl white and (2) pearl pink 11" latex balloons.
~ Balloons ship flat & deflated
~ Can be filled with air or helium
~ Filling balloons with air will not float
~ Balloon shown in photo is filled with helium
~ To fill with helium use a personal helium tank or fill at your local party store/supermarket
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Shipping & policies
*PLEASE READ FOR CURRENT PROCESSING TIME*
~~CURRENT PRODUCTION TIME IS 1-3 BUSINESS DAYS (M-F) - Production time is based on work load, at the moment turn around time is 1-3 business days, which does not include shipping time. Please send me a message if your event date is sooner than production time and I will try to accommodate your request. It is the buyer's responsibility to let me know if there is a specific event date you need your order by. When purchasing your item(s), please be sure to leave your event date in the "Note to Seller" section during checkout.
Items will be shipped via USPS First Class Mail expected to arrive in 3-5 business days (including Saturday), but is NOT a guarantee. Shipping can be upgraded during checkout to USPS Priority Mail which arrives in 3 business days (including Saturday), but is NOT a guarantee.
Oh How Charming is NOT responsible for delays in shipping due to busy holidays, weather, etc. Items will be packed as securely as possible to be sure no damages occur. If there is an issue, please be sure to contact me right away to assess the issue. Once your item is shipped, you will be emailed a tracking number for your package.
If your tracking shows that the package was marked as delivered, I do not provide refunds or replacements in this situation. Please proceed with the USPS to file a claim.
Please be sure to enter in the correct address during checkout. If you entered an incorrect address, please contact me in 24hrs or less due to my fast turnaround time. Oh How Charming can not be held responsible for a package shipped to an incorrect address. It’s is the buyer’s responsibility to be sure it is correct. If your order was shipped to an incorrect address and I receive it back, you (the buyer) will be responsible for additional shipping costs to have the package re-sent again.
Payment methods accepted: direct checkout via Etsy, Etsy gift cards and PayPal.
Returns & exchanges
Please understand this is a custom, made-to-order shop and returns are not available. Listing photos for each item as well as the item description show/describe exactly what you will receive which is to be reviewed by the buyer before purchasing. All balloon sales are final and non-returnable as they cannot be resold once they are shipped to you. If there is a manufacturer defect in a balloon I will need a photo for the manufacturer to review. In some cases, you may need to return the balloon so that I can provide proof to the manufacturer. Once a balloon is inflated it is considered used. A used balloon cannot be returned for any reason. No refunds/returns are available for items that did not arrive in time for an event date. No refunds/returns are accepted for custom orders as it is something custom made just for you.
If a cancellation is required, please contact us ASAP as cancellations can only be processed 24 hours after purchase due to my quick turnaround time and only if your order has not already been shipped.
If your package arrives damaged or there is another issue, please contact me within 48 hours of receiving the package so I can quickly resolve the issue for a replacement or refund.
Refunds cannot be given for postal errors such as a package being lost, stolen, or undeliverable as addressed, incorrect address. Please follow the steps provided by the USPS.
Please be sure to enter in the correct address during checkout. If you entered an incorrect address, please contact me in 24hrs or less due to my fast turnaround time. Oh How Charming can not be held responsible for a package shipped to an incorrect address. It is the buyer’s responsibility to be sure it is correct. If your order was shipped to an incorrect address and I receive it back, you (the buyer) will be responsible for additional shipping costs to have the package re-sent again.
• Balloon TIPS•
** Average float time for 11” latex balloons is 7-12 hours (this varies based on weather conditions, etc). Please be sure to have your balloons inflated the DAY OF your event for optimal results. **
*When using helium, confetti tends to pool at the bottom of the balloons. To make some of the confetti like shown in the photo stick to the sides, create static by rubbing the blown up balloons on your shirt or a carpet*
Choking Hazard. Children under eight years can choke or suffocate on uninflated or broken balloons. Adult supervision is required. Keep uninflated balloons from children. Discard broken balloons at once.
** All items are handmade, designed and photographed by me (Copyright Oh How Charming by Lauren). Please do not use, copy or edit photos without consent. **