All items are shipped in the order received. This takes up to 2-3 weeks after they are placed unless otherwise stated in the listing. I also make signs and letter trucks and craft the items individually. If you want your item sooner than that, I do have a RUSH listing available: https://www.etsy.com/listing/482899289/rush-delivery?ref=shop_home_active_43
Each and every order is carefully packaged to ensure safe travels. Should your package arrive damaged in any way take photos and let me know immediately.
I ship my work via the USPS and it can take 3-5 business days for your item(s) to arrive depending on the destination.
When shipping international, I am not responsible for any additional customs fees.
Please let me know if you have any questions.
Paypal and credit cards are best! Product will not ship until personal check clears.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I like satisfied customers! Should you need a refund for any reason please contact me to discuss.