All orders have 1-2 week processing time before shipment. All shipments will have a USPS tracking number. The tracking number will be included in the shipment confirmation email.
Shipping times will be increased if order includes more than 10 items. Please send a message if you have any questions or if you would like an estimate on shipping times for a larger order.
Any VAT or customs charges are the responsibility of the buyer.
Acceptable payments include major credit cards, etsy gift cards and PayPal. Any cancelations must be requested within 24 hours of purchase. Any VAT is the responsibility of the buyer.
Returns & exchanges
Do to personalization and the nature of these items exchanges can not be done. Refunds will be handled on a by case basis. Refunds may be issued in the case of seller error or product default as long as the buyer notifies the shop within 30 days of item being delivered.
These items are intended for wear as accesories. Some may not withstand hard 'play'. Some bows contain small pieces, if something begins to show signs of wear and tear please remove it from the child as some of the pieces may become choking hazards.