Orders will be shipped via Registered Airmail[Standard Shipping] within 1-3 business days after payment normally after Nov.14, 2016 in Korean time. Also Tracking number is provided for all orders after Nov.14, 2016.
It takes about 15 - 25 business days for delivery and it depends on the postal service of the customer's country. We can not control delivery date.
We also provide [Express shipping] EMS / DHL If you want Express shipping, you can choose each Express shipping for your order. Please just leave your PHONE NUMBER(Telephone number) for shipping invoice. It is necessary.
★ We are not responsible for any of missing package if you placed an order via regular shipping. ★
※ Our shop does NOT hold any liability for tariffs(customs). Customs duties are the responsibility of the customers.
* Registered Airmail (Standard Shipping): 15 - 25 business days. ★★Tracking Number is provided ★★ Shipping cost: $4.50 / $0.30 for each additional item
* EMS : 4 - 6 business days. Tracking Number is provided. Flat rate (additional to standard shipping charge) : $24 up to 0.50kg Shipping cost: $24 / $0.30 for each additional item If your order is over 0.50kg, it will be charged more. ++++In case of ITALY, EMS is not possible.+++ ★★★ Please leave your telephone(phone) number ★★★
* DHL : 4 - 6 business days. Tracking Number is provided. Flat rate (additional to standard shipping charge) : $20 up to 0.50kg Shipping cost: $20 / $0.30 for each additional item If your order is over 0.50kg, it will be charged more. ★★★ Please leave your telephone(phone) number ★★★
Order will be shipped to the address entered on Etsy. So please check your submitted address carefully when you make an order. We cannot be responsible for missing packages caused by incorrect addresses.
**When the order is returned to us, Shipping Charge and Return Fee($2.00) will be charged.
We accept PayPal for payment. You can pay with major credit cards through Paypal.
Payment should be made within 3 days after you make an order. If you need more time, please contact us before then.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
All orders are Non-Refundable & Non-Exchangeable. Our shop sell Brass items, not real silver and gold. * Before you buy products in our shop, you must first understand the meaning of the plating products. Due to the jewelry product characteristic, NO refunds are available.
For some unavoidable reasons if you want refund, please contact us "within a week" after receiving your package. And you have to return the package us "within a week" after then.
But you have to shoulder the entire shipping cost. Shipping charges are Non-Refundable in any case.
If you need any help in case of bulk orders and so on, please contact us by conversation freely. I will help you asap.