I ship USPS first class or priority mail for domestic orders. Please purchase insurance if there is any possiblity of your purchase getting snatched or rifled. I am more than happy to send an invoice adjusted to include insurance.
International Shipping is via priority mail only. Yes, it is expensive, and I am sorry. It is the only easily tracked option available to me at this time and first class items may sit in a shipping container for weeks or months before they leave the US and I find that to be unacceptable as well as frustrating for my customers. If you have many items in your order and your postage exceeds the actual cost by more than $1 (for packing materials such as bubble wrap) I will refund you the difference through paypal. I truly wish shipping overseas was more economical for both buyers and sellers. I am not responsible for any costs incurred through customs and I will not lie on customs paperwork. Due to the high cost of international shipping, I can only ship to your registered Paypal address to protect both of us in the case of a lost package. Thanks! International shipping is also done one day a week on Monday so I can take them all to the postie at once.
I accept paypal, etsy payments, and etsy gift cards.
Custom requests will require a 50% nonrefundable deposit.
I do not accept personal checks, money orders, RME, or Google checkout and have no plans to do so in the near or distant future.
Returns & exchanges
I want you to be happy, if you aren't then let me know and I will do my best to make it right for you. Merchandise must be returned for refunds. Shipping costs are not eligible for refund unless I send you the wrong thing, in which case it is and will be refunded.
GIFTS: I am happy to send your purchase on as a gift to someone other than yourself. Please let me know if you would like me to include a note. Otherwise, I will simply include a note saying the item was purchased by you. My stitchmarkers are packed in small organza bags, but you can add a tiny tin for $1 by adding the listing to your order.