All of my sea glass and other products are carefully packaged for you. Orders within Canada normally take 6 - 8 business days, international orders can take 2 weeks to mainland United States and 3 - 5 weeks to all other areas of the world. If your order does not arrive in the suggested time frames, please be patient - the mail can be slower at times, especially during the holidays.
If you would like to purchase insurance or a tracking number, please contact me for the extra shipping charges to your province or state. Expedited shipping is also available.
Any customs and duty fees incurred due to international shipping are the responsibility of the customer.
I accept Paypal, Direct Checkout and money orders. Payment must be received before your order is sent out. Money orders must be in hand before your order is sent out. If payment through paypal is not received within three days, the order will be cancelled and the item relisted in my shop for sale.
Returns & exchanges
If you have an issue with your order, please contact me before leaving feedback. I will do my best to answer any questions and inquiries you may have.
If your package seems to be lost or arrives damaged, please contact me and I will do my best to help you out:)
If you are unhappy with your item, I will refund the price of the item, minus the shipping. The item must be sent back to me in its original condition at your cost and I must receive it before you are issued a refund.
Please feel free to contact me with any questions, comments, or inquiries you may have - I will try to answer promptly. Thanks for visiting my shop!