I usually ship out the same day Monday through Friday. I ship USPS and the item is fully insured. I forward you the tracking number so that you will know when it arrives. With the busy Holiday shopping season upon us, please give yourself 4-5 working days to receive your item.
I accept MC, Amex, Visa, Discover and Paypal as well as checks or money orders. If you are sending me a check or money order please message me so that I can take the item you are purchasing off the web-site. I also offer an informal Layaway. It is 1/3 down with 3 months to pay. So basically, a 1/3, a 1/3, a 1/3 and then the item is yours.
Returns & exchanges
I don't offer refunds but will be happy to exchange an item that doesn't work out. I am constantly adding new pieces, so I'm sure you would be able to find a suitable replacement. If for some reason you did not see anything I can give you a store credit with no expiration date.
I am more that happy to have a ring sized, bracelet or necklace shortened for a small fee before I ship it out. All adjustments take 5 days. Just put your request in the special notes section and choose the up-charge before proceeding. Ring sized up or down 1 size except for Vermeil pieces: $15 Bracelet or necklace shortened: $20