Ready to ship items are sent out within 3-5 business days upon receipt of payment.
Preorder items will be sent out within 2-3 weeks at the most upon receipt of payment.
Items shipped within the United States are sent USPS First Class and include tracking.
International orders are shipped via USPS First Class with an average transit time of 10-18 days. International buyers are responsible for any customs fees, duties, or taxes. I will provide a customs declaration number once the order has shipped.
I ship to the address listed on file with Etsy. If you would like your order to ship to a different address, please include the shipping address in the “notes to seller” box. I cannot be held responsible for items shipped to an incorrect address.
I appreciate your patience and if you need a package for a specific date (birthday, holiday, etc.) please contact me.
If an order is placed for ready to ship items and dyed to order items I will hold all items until the dyed to order item is ready to shipment (2-3 weeks). If you would like your ready to ship items to be shipped immediately please let me know and I can invoice you for additional shipping costs.
If you have placed an order and would like to add to it/combine shipping for both orders, please contact me for a coupon code to knock off the excess. If you have already placed your order I would be happy to refund via Paypal.
I accept PayPal, Etsy Direct Check-Out, and Etsy gift cards.
Returns & exchanges
Refunds and exchanges are handled on an order to order basis. If you are unhappy with your order, please contact me via etsy convo prior to leaving feedback.
Care is taken to represent colors as accurately as possible, however please note that all monitors vary.