All jewelry are shipped via USPS First Class Mail, Priority Mail is available just contac me and I'll adjust the shipping.
Most item/s are shipped 2 to 4 business days of receipt of payment dependant on order's queue. No orders are shipped Saturdays, Sundays or Holidays. If you need your jewelry for a specific date, please send me a note when you buy.
RUSH PRODUCTION ORDER You need a Rush production order and Priority Mail. You have a extra charge and your custom handmade item will ship out in 1-2 business days . When you buy your order move to Top of List and Get USPS Priority Mail 2-3 Day Shipping on Any Order. I CAN NOT guarantee USPS shipping times. PLEASE NOTE: This service is only available in the U.S.! If you live outside the U.S. and would like your order to be sent via Priority Mail, please contact me first. Thank you! IF YOU NEED RUSH ORDER PLEASE PAY WITH PAYPAL BECAUSE THE PAY REFLECT THE SAME DAY. IF YOU PAID BY CREDIT CARD OPTION THE DEPOSIT TAKE ABOUT FOUR DAYS.
If you need rush production order please buy this link to upgrade your shipping to USPS Priority Mail, this is only available for United States or select the option in the shipping option.
For over night orders please buy this link to upgrade your shipping to USPS EXpress Maill, this is only available for United States. https://www.etsy.com/listing/58276234/rush-order-and-upgrade-express-mail?ref=related-7
I can't be held responsible for items lost or damaged in the mail, however it's recommendable to add shipping insurance when placing your order. You want to Shipping Insure please buy this link, this is only available for United States.
INTERNATIONAL ORDERS YMCJewelry is NOT responsible for any packages that are either delayed, damaged in the mail or never received when shipped to international addresses. International packages may take 2 to 4 weeks for delivery! Please allow for that time, in addition to making your item etc. TRACKING may not be available to all countries shipped internationally from the US. Import DUTIES, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
**IMPORTANT** Please verify your Etsy address matches with your Paypal shipping address. Orders will be delayed if they don't - I'll have to confirm the correct address before shipping. If your purchase is a present please send me a note with the correct address. I am not able to accept checks or money orders from outside of the United States.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
****************************** RETURNS POLICY ************************************** Unfortunately, due to health & safety reasons, earrings can not be returned unless faulty.
Refunds/exchanges are only offered if there is an error on my part or if an item is faulty. If an item is faulty you must contact me within 3 days of receipt for a refund/exchange.
All our items are "made to order" so there is a 20% of purchase price restocking/made to order fee for returns and shipping charges are non-refundable. We are not responsible for lost or stolen items while in transit back to us.
Customized/Personalized items cannot be returned. CUSTOM ITEMS: No refunds on items with Custom Order, Colors or Lettering (Hand Stamp Charms Disc) OR engraved items unless the item(s) are defective. Customized/Personalized items cannot be returned. Non-custom/personal items may be exchanged for either a store credit or an item of equal or lesser value. If you choose to exchange the original item for something higher in price, I'll invoice you with the difference. The photos are intended to depict the design of the piece and informational purposes only, not the actual dimensions. Please read all of the information provided for dimensions, and of course feel free to contact me with any question. Colors on your screen are affected by monitor settings and different web browsers. Slight changes in shades are unavoidable.
Please note that all clearance or sale items are a FINAL SALE.