Library planner stickers | library day | return library books | books due | SCH017
- Question? Contact the seller
I keep a small stock of stickers and generally can get orders out by the next day. However, in case of any unanticipated circumstances that may arise, I do have a processing time of 3-5 business days.
If the order has not been shipped yet, I am able to change your address. Please send me a message as soon as you can. However, if the order has shipped, you will need to contact the USPS to have them intercept the package.
Unfortunately, the USPS has some new rules that are being implemented starting January 21st. We will no longer be able to ship merchandise as a letter or a flat. If it is suspected that we have done so, they are legally able to open our mail and we would be fined for doing so. Therefore going forward we are having to raise our international shipping prices: Canada: $12 & Everywhere else: $15. To allow enough processing time for orders, we will be making this shipping price change on Wednesday, January 17th.
The post office asks that we give the a package 10 business days (Monday-Friday, not including holidays) before calling to start a claim. Once it has reached 10 business days, please contact us so that we are able to see what we can be done.
My first suggestion is to check with your neighbors to see if it may have been delivered to them. If you have not found it, call your local post office to see if there was a delivery error. Our orders come with tracking but unfortunately we do not have any more information about a package once we drop it off at the post office. If you are still unable to find a resolution, please contact us and we will do our best to help you.
