Unless specified your bag purchase will be posted within 7 days of payment.
I always register parcels sent within Australia.
International parcels are not insured unless requested and a fee for insurance is paid. Some parcels, depending on size, are sent to international destinations such as the US and UK are registered. Please contact me if you want clarification of your parcels registration status.
Once a parcel has been posted I do not take responsibility for delivery. Some countries have better and safer services than others. If you feel your postal service is not reliable please do not purchase bags from me as I cannot take responsibility for lost parcels.
I accept credit cards and pay pal as well as etsy gift cards. Payment should be made at the time of purchase. Payments must be received within 6 days of purchase or the item will be re listed.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I make every effort through photos and listing information to describe the items and I am happy to answer any queries.
All bags unless stated are made to order and usually orders are commenced within 24 hours. If you wish to cancel an order you would need to do so with in 48 hours of placing the order.
Yes, I do sell wholesale. Please contact me with your business details.