Mail orders are shipped via USPS Mail. Shipping price includes handling charges. Orders will be shipped to the address provided on your Etsy account, or if shipping is different please let me know at the time of purchase. If you would rather upgrading your shipping method in order to receive your items faster, please contact me before your purchase for a price quote and choice of shipping methods.... PLEASE ALLOW UP TO 2 WEEKS TO RECEIVE POMS....
PLEASE READ!!!!! Shipping times(time in transit):
United States Mail: 4-7 business days
International: 1-3 weeks. *International shipping times vary, and in some cases can take longer than 3 weeks.
Shanz Party Decorations IS NOT RESPONSIBLE FOR LATE DELIVERIES, LOST OR DAMAGED ITEMS DUE TO SHIPPING(POST OFFICE). If you would like to purchase insurance for your order, please contact us for a quote.
POMS FLUFFLING INSTRUCTIONS ARE INCLUDED IN EVERY KIT.. CUSTOMER MAY HAVE TO FLUFF POMS UPON ARRIVAL. EVEN THOU I DO MOST OF THE FLUFFLING, SOMETIME DUE TO SHIPPING, POMS MAY REQUIRE ADDITIONAL FLUFFLING.....
I accept payments through PayPal and all major credit cards.
Returns & exchanges
Due to the fact that each item is handmade and customized to each individuals specific and unique needs, all sales are final.
Orders can take up to 10 working days to be completed however, rush orders are available upon request and depending on the volume additional fees will apply. I’m usually done with orders within7 working days from the time payment is received.