The items we make are small and lightweight and easily fit in a padded envelope. We ship the most economical way possible which is usually first class. Other methods are available if you want them.
We use Etsy guidelines for payment methods. I am required to collect and pay Texas sales tax which is 6.25% for residents of Texas.
Returns & exchanges
We are so sure of the quality of our products that we have a 100% guarantee. You need to measure properly for a good fit. But because I can reuse the hardware, I will take it back if it doesn't fit. YOU MUST RETURN THE collar before any type of credit or exchange can be made. The bandannas are so versatile in their sizing, it is unlikely that it won't fit but again, I guarantee my work, so you need to return it for any kind of exchange or refund. On anything else, returns will be accepted on a case by case basis. Please contact me if you are not happy with your purchase
While the material used in our bandannas is washable, we can not guarantee the snaps. They are high quality boutique snaps but they are plastic. It is strongly recommended that you do not wash in hot water or put them in the dryer. We can not honor the refund policy if the snaps melt due to being exposed to a hot dryer or iron.