Please contact me BEFORE ordering if you need an item by a specific date. Most items in my shop are ready to ship AS IS, but if you need alterations done on a ready to ship item, contact me BEFORE purchase, otherwise it may be shipped AS IS.
I will ship to the address given on the etsy order. If you want an item to be sent as a gift, put the address of the recipient. If you put "gift-wrapped" in the buyer's notes, it will be gift wrapped inside the mailing package free of charge.
I will ship using USPS. Please contact me if you would like to add insurance or need overnight shipping. Overnight shipping typically runs around $37 for USPS, so please keep this in mind when requesting expedited delivery.
On ready to ship items, they will be sent off within 1-2 days, and may take 3-5 days for shipping. For custom orders, I will message you with an expected production time, generally within 2-5 days, depending on the size of the order.
Please pay through Paypal. I fill custom orders in the same order they are paid for. All items must be paid for before they are made and/or shipped. The sooner you pay for your order, the sooner you will receive it.
If you make arrangements with me for a custom order, I will designate a reserved listing for you. You will then have 48 hours to purchase the reserved listing or it will be removed. You will then need to contact me to have your listing re-listed. You will be charged the re-listing fee.
Returns & exchanges
REFUND POLICY I want you to be happy with your hand made items. If you are not satisfied with your order please contact me within 7 days of receiving it. I will refund your money less shipping charges and transaction fees upon return of the item in its original condition.
CUSTOM ORDER REFUND POLICY If you ordered a customized dress or other item, I will refund you 80% of the purchase price less shipping charges and transaction fees.
If there is a problem with your order, please contact me immediately.
CANCELLATION POLICY If you need to "cancel" a custom order for whatever reason AFTER production has started, I can only refund 80% of the purchase price. I do send a message to the buyer prior to starting on an order.
Custom orders are permitted. If you need a customized order, please contact me to provide information on the theme, color(s), name(s), and the date you will need the item(s) by so that I can quote a price for you.