I aim to ship items as soon as possible. On items that are personalized, or painted to order, there will usually be a delay of a couple weeks. I get proof of postage on every item I ship.
I do not offer tracking as standard, so if this is something you require then please let me know at the time of ordering.
Payments should be made as soon as possible please. The sooner you make payment, the sooner I can ship your purchase! Also, when completing custom orders payment must be paid in full before I can start painting your item. I'll send you an invoice if I don't receive payment straight away. If payment is not received, or contact made, in an acceptable amount of time I'm afraid I'll have to re-list the item.
Returns & exchanges
If you ever have a problem with any order please get in touch and I will do whatever I can to make it right.