Yarns, fibers, and flat hats ship first class in a poly mailer. Boots, dolls, and sculpted hats ship priority mail in a suitable box. I am now using Eco Enclose poly mailers. They are made in america using sustainable practices, they have two seals so they can be reused, they are backyard compostable, and can be recycled :D
I will ship internationally. Insurance is recommended but is the buyers responsibility, just send me a msg if you would like insurance.
I must receive payment before I ship any item. Beware: Paying by e-check takes longer to process, therefore it takes longer before I ship your purchase. I will accept payments on boots or slippers, send me a convo to discuss it :D
Returns & exchanges
You can shop with confidence and security ~ If you are not happy with your purchase I would be happy to do an exchange or refund, whichever you prefer. Return shipping and replacement shipping charges are the buyers responsibility. Bottom line is that I want you to be happy with whatever you purchase from me :D
If you have a question that I didn't answer, just send me a msg :D