I am based in the United States but I ship worldwide.
I only ship my products via United States Postal Service (USPS). No FedEx or UPS.
All domestic custom orders are shipped via USPS Priority (2-3 day), unless otherwise stated.
All international orders ship via USPS First Class Int unless stated otherwise. If you would like to upgrade your international shipping to Priority or Express, please contact me for a quote. I am not responsible for any possible customs fees, please inquire with your local post for potential extra charges.
You may purchase insurance for your order for a small fee.
Premade items ship within 1-3 business days after payment is received*
*Not including weekends and holidays.
Tracking is always provided for US orders. I am not responsible for lost or damaged packages. All packages a thoroughly inspected before shipping so any damages or loss incurred during transit is out of my hands.
PayPal is the widely accepted form of payment that I accept. I also accept money orders for domestic [US] buyers.
*All international buyers must pay via PayPal*
Payment is due up front before order is started. Once order is paid for and started, you cannot cancel said order.
On occassion, I will accept payment plans (half the cost as deposit to start - remainder before shipping). Deposits are NON-REFUNDABLE and orders cannot be cancelled. Inquire if you are interested in a payment plan option.
Returns & exchanges
Due to the nature of the products, we do not accept refunds, returns, cancellations or exchanges. Please ask all questions before purchasing.
If, by any chance, I have made a mistake with the order, please contact me and I will try to sort it out as soon as possible.
Custom order turnaround time varies. Please inquire with up to date order queue.