Waiting for a check to clear, No problem we will ship as soon as it's cleared.
Don't have a PayPal Account? No Worries, No need to sign in, click the Guest Check button and proceed to the checkout. as soon as the item is purchased through PayPal.
Item(s) mailed within 5 working days from cleared payment
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
Crafted Glass, If your truly not delighted in your purchase, please notify me first. mail back within 3 business days for a refund. Buyer pays return shipping and Insurance against loss or damage.
I insure all Packages against loss and damaged items. I will not Insure If there is not enough money to ship packages overseas standard USPS first class purchase must pay additional fees for Insurance typically $30.00 for a $22.00 item, so unless your willing to pay the extra. Thank you
I double box all my items and unfortunate situations may arise, such as damaged goods. There is a slight waiting process that needs to be adhere to, while USPS is reviewing the claim. Swans Sweet Glass Stand will check often with USPS and contact the buyer as soon as USPS approves the claim. Thank you for your patience in this matter. If shipping damages occur Please don't leave nasty feedback. Please Give me a Chance to rectify the situation, as I am a vendor who cares about my customer.
Shipping damage: Swans Sweet Glass Stand files a claim with USPS. Swans Sweet Glass Stand cannot file a claim without a picture. Please upload a couple of pictures of the broken glass in the box to prove verification of damage. If you need help with this process we can help step by step. The sooner Swans Sweet Glass Stand has picture proof, the faster the claim can be filed.Please save All boxes and it's contents as USPS may want to come to inspect the package. (It will be all NULL and VOID if you do not have the boxes and it's content) for they will deny the claim.