Orders will be shipped from Green Bay, WI via USPS First Class or Priority Mail, depending on the item's weight and value. All of our packages are shipped with USPS tracking service. We insure all packages.
For First Class shipments, please allow between 5-14 business days for your package to arrive after it has been shipped.
For Priority Mail shipping, please allow 2-5 business days for your package to arrive after it has been shipped.
PLEASE NOTE: The USPS does not offer guaranteed delivery dates for First Class or Priority Mail service. If you need your order by a certain date, please communicate that before placing your order, so that we can give you a quote for an expedited service.
Orders will be shipped from Green Bay, WI via USPS First Class or Priority Mail, depending on the item's weight and value. We insure all packages.
For First Class shipments, please allow between 1-4 weeks or more for your package to arrive after it has been shipped. Tracking is available to some countries, with USPS First Class shipping. Tracking of packages is not guaranteed, with USPS First Class Mail service.
For Priority Mail shipping, please allow 7-10 business days for your package to arrive after it has been shipped. Tracking and insurance is included on all Priority Mail shipments.
PLEASE NOTE: Buyers are responsible for any and all customs/duty fees, VAT or associated charges. HomeMadeCraftsByCMD does not collect these fees from buyers, and cannot pay these fees on the buyer's behalf. All shipments will be marked as "merchandise" and an invoice will be included. The buyer is responsible for paying these fees and collecting their packages from their post office/customs office, where applicable. Shipping fees for returned international packages cannot be refunded.
For all orders (domestic and international) please refer to the scheduled ship date on your order confirmation, as all of our items have different lead times.
We accept payment via Paypal and via credit card with Etsy's Direct Checkout service. We also accept Etsy gift cards. Any changes or cancellation to orders must be made within 24 hours, or before an order has been shipped.
Returns & exchanges
If item is damaged during shipping please contact us, and we will gladly refund your purchase or try to send out a new item for you. We will just need a picture of damage. If you receive an item that you are not happy with please let me know. Most of the time something can be worked out to make everyone happy.
We are very happy to do custom orders just let us know what you want we will make if at all possible. We will contact you back to let you know the price, time line, & shipping.