Actual frame available in either white or black and measure 23cm x 23cm
Background card available in both glitter and plain colours. Glitter shades are limited so please get in touch before purchasing. If you do not get in touch regarding the background, it will be silver ‘glitter’ as standard.
After you've made your purchase, please email over the image you'd like to use to hintsofbling [!at] gmail.com. If it's not already square then I will need to crop it. So please bare this in mind when you select your image. Size of final image will be 5x5"
Decorative scatter crystals are put in as standard
International buyers, if for any reason I've over estimated P&P, I will of course refund the difference
Please see www.facebook.com/H.O.B.Cardiff Lot's of pictures of previous makes.xx
*** UK buyers, order by 12th December for Christmas delivery***
Delivery will be made via Royal Mail, either via First Class, Second Class, Recorded delivery, International Tracked & Signed, International Tracked or International Standard, depending on the item(s) purchased.
If for any reason we have dramatically over estimated the cost of shipping, we will refund the difference. With that being said, we take pride in the packaging of orders also and this is reflected in the shipping cost.
We endeavour to ship ready made items out within 1-2 business days and custom orders 2-3 weeks, unless stated different on an individual listing.
If, for any reason there is a delay in dispatching your order, we will contact you via Etsy at the earliest opportunity.
Payment to be made via PayPal or most major debit and credit cards.
Cancellations can only be accepted if the order hasn't already been started (custom) or shipped. This is usually 24-48 hours, so please please please, if you wish to cancel, message me right away as once your order has been shipped, it'll be too late for us to do this.
If applicable, you, the buyer are responsible for any import duties/custom fees that may occur. Sadly, they differ from country to country, which makes it impossible for us to know if your order will be subject to any additional custom fees.
Returns & exchanges
H.O.B is only responsible for the customisation carried out by ourselves and not the product itself.
We hope that your totally satisfied with your order, but, if for any reason you're not 100% happy, then please follow these refund steps.
You have 14 days to get in touch. I must have the items returned, via recorded delivery (we cannot be held responsible for any parcels that do not reach us) and in my possession to inspect, before we issue a full refund (excludes P&P fees). We reserve the right to refund your order if it's not returned to us in its original condition and in its original packaging.
As the majority of the orders we receive are bespoke to your requirements (custom made), we cannot accept returns on these, unless faulty. Then the above procedure applies.
If for any reason you believe you order is faulty in any way then please get in touch with pictures that clearly show the fault, you have 7 days of receiving your order to do contact us.
Please contact us via Etsy, prior to returning your order. We aim to respond within 24-48 hours, failing this you can reach us at hintsofbling (!at) gmail.com.
Where I can, crystallised orders will receive a little bag of spare rhinestones, just in case!
As the majority of my makes are crystallised, they are not intended for the use of young children. Although I believe I use one of the best non toxic glues on my crystallised shoes/trainers, children should not be left unattended when wearing them.
A care slip is included with all of our orders.
Actual colours may vary from the colour on your screen due to monitor colour restrictions.