DESCRIPTION We make various kinds of handmade products but our specialty is making wood batik crafts and we have done it for years. The whole process consists of carving, hand sanding. sketching, wax painting, coloring, boiling (removing the wax) and lacquer coating process. As for the other products we produce them based on the market and customer demand. We are the direct maker of the products and we always we make sure that our products are of good quality . We also sell our products at fair prices based on the difficulty level in making the items.
ITEM DETAILS Product: Batik Pen/Tjanting Brass Bowl Wooden Handle Set of 4 Quantity: 4 pieces Material: Brass plate, wood Pen unit measurement: Length (inch): 5.31 inches Width (inch): 0.39 inches Height (inch): 1.18 inches Nozzle/tip size: 0.5mm, 0.7mm, 1.5mm and 2mm Finish: Natural Packaging: Handmade plywood box Condition: Recently produced, never been used Please click on the photo to see the full sized image, so you can appreciate the details of this piece.
PAYMENT We accept payment only through our PayPal account.
PACKAGING METHOD Foam sheet/bubble sheet wrap and double wall corrugated box. We will add extra protection when necessary.
SHIPPING AND HANDLING We ship package of items to customers using International Standard Shipping by Indonesia Post Office/Pos Indonesia. However, we can upgrade the shipping method by customers' request. All the shipments have tracking number . Once the package is sent, we will provide the tracking number so that customers can check the status of the package. Customers can check the status of the package through Indonesia Post Office's site by entering the tracking number. Here is the link where you can track and trace the package: www.posindonesia.co.id/tnt. Please remember to provide your phone number as it is recommended by the post office for a more efficient delivery
Combined Shipping Combined shipping is possible when the items combined are of similar/identical shapes and size. We will inform you further details of the shipment including the tracking number once it is done.
RETURN Return is possible in particular condition such as received damaged item. Buyers must show photos of damaged item/s to be able to claim for a return. The money returned only covers the price of the items. The shipping cost cannot be returned. Thanks for looking. If you have any question do not hesitate to contact us.
We ship worldwide from Indonesia. We normally send the package to customers using Registered International Airmail Service of Indonesia Post with tracking number. For customers who wish to receive the package faster we can upgrade the shipping to Express Mail Service. Registered Air Mail Service normally delivers the package to US and Europe within 2 to 4 weeks. As for the Express Mail Service will deliver the package within 5 to 10 days depending on which country and/or the state you live in.
We will send the package within 3 working days after we receive the payment. We need time to pack the item carefully so that it will reach you safely. Most of the items we send are packed with plywood packaging box inside and so far it is the best way to pack our items (without significantly increase the shipping cost). Packages will be shipped to the address listed in your PayPal account. Otherwise, please inform the correct shipping address. We will provide you the tracking number and other information once the item is shipped. Please do not forget to share your phone number as it is strongly suggested by the Indonesia Post to include the customers phone number on the packaging label.
We accept payment only through PayPal. Please send the payment to our account once you order the item/s of our shop.
Returns & exchanges
Refund is possible when item/s is damaged during the shipment. Customer must show photos as evidence that the item has damaged. Refund will only cover the value of the item. We will not refund the shipping cost as it is already spent.
-Cancellation We don't accept cancellation but we can discuss about the best solution for your problem.
-Wholesale order We do accept wholesale order and there is a percentage of discount available depending on the quantity of the order.
-Packaging/wrapping Most of the items we send will arrive with inner plywood packaging box to make sure that the item will reach you in pristine condition. If you need a more special wrapping/packaging you can simply let us know.
-Tracking We will provide the tracking number of the package when it is marked as shipped.
-Feedback We would really appreciate if you can leave a positive feedback/review for satisfactory purchase from our shop. Please contact us immediately if you find any problem with the item that you receive. We will try our best to solve the problem for you.