Non digital items will be shipped as follows: Within the UK: 2nd Class Royal Mail Tracked (dispatched within 1-3 business days) Shipping to the rest of the world is airmail Tracked by Royal Mail (dispatch will be within 1-3 business days but may take up to 10-14 days to arrive) Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
I accept Paypal payments only. Your pattern is an automatic download to your Etsy account on confirmation of payment. You will also receive an email notification. If payment is not received within 3 working days from order, I will assume you wish to cancel the transaction.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I am sorry, BUT no refunds or exchanges can be given for electronic files or printed patterns.
I am delighted that you want to make one of my designs for your own personal use, however please do not use my patterns for mass production and selling, unless they are for a non-profit making charity or a local craft fair. In the latter instances, I would ask that you make reference to Just Jude Designs shop or website address (below) in the reproduction of your items. www.justjude-designs.com I do not take custom orders. Thank you for your understanding. Happy sewing!