All orders will be shipped via USPS priority/ground shipping. I ship everything with a tracking number included! Please specify if you need your Toms earlier/by a certain date! 1 or 2 day shipping can be requested by the buyer along with rush orders.
Payment is accepted through Paypal. You do not need a PayPal account to pay for your items through PayPal. You can use a Debit or Credit Card. Contact me if there is a problem and we can work together to resolve the issue.
Returns & exchanges
For Toms: Due to the custom nature of each shoe order, refunds will not be issued however customer satisfaction is always my priority and I will make sure you are satisfied with the product before it is shipped out by sending pictures and getting confirmation (if requested by customer). Please note that Toms shoes can sometimes be inconsistant, so it is best to try on a pair before you place an order.
All Toms can be sent back at any time for minor touch ups in the design since they are subject to wear and tear. Shipping for this will not be provided.
All graphic is sealed with acrylic sealer to prevent cracks and fading before being shipped out. If the shoes do get dirty, take a wet towel and gently wipe the shoes. It will be fine as long as they are handled gently.
My artwork is in no way associated, endorsed by, or in any way connected with the NBA, NFL, Walt Disney Company, Universal Studios, or any of its subsidiaries or its affiliates. Any trademark characters are not owned by KaySoles, and are simply the artists' interpretation of the characters and logos based on the customer’s request.