We deliver worldwide! All orders are shipped from Russia.
► Shipping Address
All items will be shipped to the mailing address currently listed on your Etsy account. If you would like the items sent to an alternative address, please send me a message at the time of checkout. PetiteWool cannot offer refunds for items sent to incorrect mailing addresses if the buyer did not update mailing address or contact me in advance of shipment.
Sending the order is made within 3-5 working days after receiving payment
► All post packages have tracking number
► Average Delivery times: USA, Canada – 4 to 5 weeks Europe-3 to 4 weeks Asia, Australia - 4 to 5 weeks
During holidays, under bad weather conditions the delivery delay till 6 weeks is possible
Delivery times are estimated, not guaranteed, and based on the average time most orders took to arrive. Sometimes it can take a little longer and your patience is greatly appreciated. If your package does not arrive after six weeks from the date of mailing, let me know.
Once your package has been mailed, I am not responsible for postal delays that may occur.
► Any customs duty to be paid by the buyer.
We accept Paypal only
You don't need a Paypal account to pay this way, just click the Paypal button when you go through the checkout and look for the link to pay with your credit card.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
All orders are final. No returns or exchanges. (This includes Wholesale Orders)