We ship most items USPS in 1 to 3 business days. Custom orders take a little longer.Shipping prices are listed and are in addition to listed price of items. Buyers are responsible for shipping. We reuse and recycle shipping and packing materials and boxes for shipping also. Special shipping is additional. Contact me if you need special shipping.
Orders will be shipped after payment is received thru etsy. By credit cards or etsy gift cards.As well as other Etsy options.
Returns & exchanges
We go to great measures to tell you exactly what you are purchasing. If you have questions please ask prior to purchase. We do NOT offer refunds or exchanges. We pack glass as best as possible. We encourage you to insure your purchases to protect in the event of breakage during shipping. We are not responsible for breakage during shipping. Insured packages that are broken need to be kept to show to carrier whom insured them. Do not throw anything away if broken. The buyer is responsible for filing all claims with any postal carriers with your tracking number since you have the product.
We welcome custom orders and try to accommodate in a timely manner. Please let us know when you need items asap. If you want the glass and backing for frames please state at time of check-out. If you have a question on colors please ask we will get you a color sample or name to ensure you get the color you need. CUSTOMS ORDERS ARE WELCOME