| DOMESTIC ORDERS | All orders will be shipped within 1-5 days (via USPS First Class Mail or Priority Mail) after payment received, unless it's a custom order or I'm on vacation. First class mail does not include a tracking number or a guaranteed date to arrive.
Please keep in mind that shipping costs include packaging, travel to post office and postage. Cards are shipped in a clear sleeve in a sturdy envelope. Package should arrive 3-4 days, but not guaranteed.
PLEASE note that I am not in control of USPS. Occasionally, there are delays on their end. If you absolutely need a package sooner, please contact me for expedited shipping.
*I'll send you a message letting you know your package has been shipped
| SPECIFIC SHIPPING OPTIONS | If you have any specific needs concerning your item's shipping (insurance, expedited service, etc), just let me know and I will try to accommodate your request. Please be aware that shipping modifications may require additional fees.
| INTERNATIONAL ORDERS | All orders will be shipped via USPS First Class International unless another method is requested within 3-5 business days. Please note that shipping upgrades will incur an additional fee, billed via Paypal after the original purchase clears.
The only forms of payment that I accept are PayPal, gift cards or direct checkout. Please visit http://www.paypal.com for more information.
Orders will not be shipped until payment has cleared.
Returns & exchanges
Please contact me immediately if you are in any way unhappy with your order. I want you to love your purchase and would love to work with you to make it right!
Refunds will be given for the purchase price only (shipping will not refunded). Please contact me if you package was damaged or lost.
Shipping Issues: Please make sure your Etsy address is correct. That is the address I will be using when I print your labels from my studio. If there are shipping issues because of your address, I will not be able to refund your shipping.
| PRODUCTS | Most of my designs are hand-lettered - meaning less fonts and more hand drawn. When I hand-letter, I scan and digitize the designs.
| GIFT WRAPPING | If you are sending your item(s) to someone as a gift, I can include a note on your behalf and gift wrap -- I would love to make the package extra pretty!! Please let me know if you need this accommodation before.
| FEEDBACK | I welcome feedback. If you love your order, let me know!
Also, please let me know if you were or not satisfied with your order - I'd love to hear how I can make it better in the future.