Items are shipped mostly within one to three days if the item is already finished, via U.P.S. or U.S. Post Office. Custom Orders will be shipped according to complication of project.
You will be notified via Esty Conversation that your order has been received and when you can expect it to be shipped.
All Shipping charges including handling, all will be sent carefully wrapped, packaged and insured to you. All sales are final.
On some of my items shipping is higher due to the weight or size of the project being shipped and they take special care so they are not damaged in route. Refunds and Exchanges
Returns & exchanges
Sales are final, however if you are completely dissatisfied with the product you receive please contact me asap. Refunds or Exchanges will be taken on a case to case basis. Please contact me if you are unhappy with any part of the transaction, as my main goal is to make you as happy to receive my product.
If you have a custom order you would want to please write me on the Request Custom Item then we can exchange emails and negotiate prices and finished project details, ie... pictures, and ideas. I will give you all the details of your request including but not limited to price, how much time to complete and ship the Custom Item requested.