I ship as fast as possible -- on the same or next business day after receiving payment -- from the US west coast. Transit times for delivery in the US are typically 2 - 3 days. International destinations may take as long as 6 weeks, but are often within 10 days.
PayPal eChecks must clear before shipping. Shipping is via USPS First Class (domestic and international) unless other arrangements are made prior to sale. I take utmost care packaging your order securely to prevent damage during transit.
I combine shipping. All items shipped to the same address in the same package ship at one price ($2.50 US / $11.00 Canada / $12.00 international). Actual invoice value will be posted on all international customs forms.
International buyers - please convo me to discuss shipping costs to your address.
PayPal or Direct Checkout payment is preferred for quickest shipment. PayPal eChecks must clear prior to shipping (usually 4-5 days after payment).
Returns & exchanges
I love making beads and jewelry and I hope you love them too! Your satisfaction is guaranteed. Please let me know if there are any problems with your order within five (5) days of receipt.
I will work with you to resolve the situation by offering a full refund or item exchange, minus shipping costs, once the items are returned to me. The item must be returned in original condition for a full refund or exchange. Please convo me to arrange a return or exchange prior to shipment.
I appreciate and thank you for your business. I work hard to create high-quality beads and I select the beads to sell very carefully. I take care to use the best lighting/color matching and offer at least two views of every item. I use a wood ruler and an "in hand" shot to offer a basis for color -- if the ruler or my hand are too red/green/blue than they should be, then monitor differences are the reason.
Please view all photos and read descriptions prior to purchasing to ensure that the bead is the one you want. If you have any questions, please email me prior to purchasing.
I offer a full 100% satisfaction guarantee of my work. Refunds will be granted if the product is not as described in the description and photos, less all shipping costs. Please contact me prior to purchase if you have any questions about my beads or products. Thank you!