We will do everything we can to ship within 2 business days of receiving payment. More often than not, your order will ship sooner.
We accept Paypal, credit cards, and personal checks. However using a check for payment will delay the shipping of an order, as we will wait for the check to arrive and clear before shipping.
Maryland residents will be charged a sales tax. We're really sorry about that- but we have to :(
Returns & exchanges
Every hand-dyed skein is unique. We cannot accept returns, but will consider exchanges on a case by case basis. We do want you to be happy with our yarn! Please do not hesitate to contact us for any reason!!
While custom orders for specially dyed yarns can be complicated, we are happy to dye yarn for individual customers. If there is not enough yarn listed, or if you want to make sure it is all the same dye lot, please message us and we will happily set up a listing just for you.
And we would love to see anything you make with our yarn! Please send us pictures or post on Ravelry :)