This logo is truly lovely. It is simple and perfect in design,
and I'm thrilled to have found it.
Giulia is VERY helpful, and quick to respond to questions.
Her talent is very apparent as a graphic designer. Thank
you, Giulia, for the beautiful logo, and I'll be back :)
Mar 31, 2017 by foxislandhandmade
Your files will be available to download once payment is confirmed. Here's how.
Full payment is due upfront unless it’s otherwise stated.
I accept PayPal as it’s quick and easy + it’s a safe way for both buyer and seller. You can pay via credit card, debit card or e-check
Returns & exchanges
I'm doing my best to make all of our customers 100% happy and satisfied with their purchases. If it happens you'll feel that the design is not going in the right direction - I can make partial refund.
TERMS OF REFUNDS:
A. Custom Designs (Custom Logo Design, Stationery etc.)
1. If a refund is requested before the first round of the drafts is complete. 2. There’s a cancellation fee of 30% for the time reserved for your project and time we’ve already spent on it. 4. After receiving 2st round of drafts the cancellation fee is 50%. 5. After receiving 3nd round of drafts the cancellation fee is 30%. 6. After receiving 4nd round of drafts – we will not make any refunds.
B. Custom Web Design
1. The refund must be requested before the design process has started (and before the agreed start date) 2. There’s a cancellation fee of 30% for the time reserved for your project.
1. After receiving the proofs – the refund must be requested before the coding has started. 2. There’s a cancellation fee of 50% of paid amount due to the time reserved for your project and time we’ve already spent working on it. 3. Once the design has been accepted and coding started – we will not make any refunds.
C. Premade Logo Design
1. All sales are final.
THE DESIGN PROCESS The design process starts only after I receiving all crucial information such as:
• filled questionnaire • logo files (if required) • sample content (texts etc.) • web host details (if required)
Also it’s crucial for the design process that you provide your feedback in a timely manner. Please, make sure that you’ll be able to respond to my e-mails within 3 business days. If you don’t get back to us within 5 business days after receiving proofs of custom design (logo, business card, website etc.), I will move to the next order and your project will be resumed in my available time frame.
If you don't contact me in 14 days after our sending of final files - we will consider our co-working as finished.
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COLORS & FILES Colors on monitors and printers can vary a bit because the print comes in CMYK profile, and monitors display RGB. Digital files will be sent as .png, pdf file and source files (.ai .psd)
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DESIGNS & COPYRIGHT All designs available in my shop are protected by copyright laws - you are not allowed to use it without BRAND- SOCIETY permission.
Customer pens all rights to purchased custom logo design, but I preserve the right to display the design on BRAND- SOCIETY portfolio page or Etsy Shop as an example of previous works.
All unused designs are property of BRAND- SOCIETY and: a) will not be used by customer b) may be sold by BRAND- SOCIETY
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FONTS & STOCK PHOTOS I only use open source fonts that are free for commercial use. If you’d like us to use a commercial font – you’ll need to purchase the font’s commercial use license separately.
Stock photos are not included in the price. You should purchase on your own and/or provide me with all images that you’d like to be used in your project.
You guarantee that you own copyrights to all provided materials such as texts, pictures, graphics etc. or own permission to use them.