I ship all the items from Europe, Ukraine. I ship worldwide. I ship within 1-2 business days of receiving cleared payment. All the orders are fulfilled and packed with care. Please allow 2-4 weeks for delivery by airmail. I ship all the item by registered airmail providing tracking number. I combine shipping costs. The buyer is responsible for any customs duties or fees that may apply.
For payment I accept PayPal. If you make your first purchase on Etsy, please check out this useful guide: http://www.etsy.com/help_guide_checkout.php You do not need to sign up for PayPal to use their service, you can pay directly through their site by credit card. Please check this step-by-step tutorial on Etsy checkout: http://www.etsy.com/help/article/361
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If for any reason you are not satisfied with your purchase, you can return it for a full refund within 14 days after you receive it
*Customer satisfaction* I appreciate all positive comments, as they contribute immensely to the success of my business. If you are not completely satisfied with your order, please notify me first. My goal is to provide excellent customer service, and I want you to be happy with your purchase! I’ll be happy to resolve any issue you might have.