I use professional quality acid dyes on mostly superwash wool blends. While these can be machine washed on a delicate cycle, I always recommend hand washing to allow your items to last as long as possible! I rinse the dyes out until the water runs clear, but some bleeding still may occur with the first few washing's. This won't affect the color in any way.
Each skein is hand dyed one at a time, making each one unique. If you require more for your project, I'm happy to help! You might want to alternate skeins every couple of rows. I do my best to capture the true colors of the yarn in my photographs, but different monitors/devices might make colors look slightly different in person. The photos you see might not represent the actual yarn you will receive.
Shipping will be done within 3-5 business days of receiving payment. Unless your item is Made to order, in this case, please allow 1-2 weeks. I use USPS First Class. Anything over 16oz (4 skeins) will be shipped Priority. I typically ship on Monday, Wednesday, and Friday. I will refund shipping if the overage is more than $2.
International customers will be responsible for all additional fees.
Prompt payment is appreciated. If you haven't made your payment within 24 hours, I will have to cancel the transaction and re-list the item.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I want you to be totally happy with what you purchase! If you are unhappy for any reason, you may return within 14 days and I will refund you the cost of the item, minus shipping costs, as soon as I receive the item back in the condition in which I originally sent it. Please let me know right away if your item comes to you damaged. Buyer is responsible for return shipping.
Please feel free to contact me with custom requests of any of my items featured!
All items are handmade by myself in a non smoking home. I DO have cats, but I do my best to make sure they are fur free before I send them to you!