All UK orders £50 and over will be sent by Royal Mail Special Delivery, please let me know if you need the item posted to a different address. A tracking code will be given when item is dispatched.
All UK orders under £50 will be sent by Royal Mail Signed For & a tracking code will be given when item is dispatched.
International orders will be sent by Royal Mail, International Tracking & Signature Service. A tracking code will be given when item is dispatched.
Please note that buyers outside Great Britain are responsible for any and all duties and customs charges that may be incurred.
Custom orders and any items out of stock will take a little longer to create but please message me to find out production times.
All jewellery orders presented in a recycled cardboard jewellery box.
I happily accept most ways to pay at the time of purchase. Please note: You don't actually need a PayPal account in order to use their friendly service. You just need a credit/debit card as normal.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
All items leaving the workshop will be thoroughly checked before posting. If however you are unhappy with the purchase or if it is faulty then please contact me within 14 days of receipt and I shall organise a refund or exchange.
Due to hygiene reasons earrings unfortunately cannot be returned.
No refunds on postage. No refunds on custom orders.