Will ship to U.S. and most international destinations. If you do not see your location listed please convo me to inquire if I ship to your country.
Shipping method will be as stated in listing description.
If insurance is included in the shipping price it will be stated in listing description.
All items shipped within the U.S. with have delivery confirmation which will be included in shipping price.
International customers: You are responsible for being informed about the customs fees your postal system may charge you and for paying those fees. My customs forms are pre-filled by Etsy and are marked as "merchandise".
Patterns will be shipped in a padded bubble mailer. Some patterns will be shipped with cardboard inserts added.
I ship within 3 business days of receiving payment.
I accept the following methods of payment:
Paypal, Visa, Mastercard, American Express, Discover
Please be aware that if you chose to use an e-check through paypal it can take from several days up to a week for payment to clear. Your merchandise will be held until the e-check clears.
Nevada residents must pay appropriate sales tax.
Returns & exchanges
Returns accepted only if item was misrepresented in the description and I must be contacted within 2 days of receiving item. Buyer to pay return shipping. Item must be returned in same condition as when sent to customer. Must also be in original packaging.
If you are unhappy with the quality of an item please contact me before leaving negative feedback. Customer service is very important to me and I will be happy to work with you to find a solution to the problem.
I pack my merchandise very well before shipping to avoid damaged items to the best of my ability. If you wish to insure an item please let me know before payment and I will adjust the price for you. This will protect you in event of lost or damaged merchandise.
I will reserve items for a short time upon request. I do not do layaway.