You could call it our practical magnum opus. Palette is Knit Picks’ beloved 100% wool, fingering weight rainbow—expansive, ever-growing and ever-reliable. Designed especially for Fair Isle and colorwork, you’ll find hues that span the entire gradated wheel, including supporting neutrals and a full complement of heathers. Consider Palette for warm and durable socks, slim-fit sweaters or felted items galore; it’ll quickly find a permanent place in your stash and never disappoint.
I ship via USPS. You'll receive an automated email from my shop when I ship, and this will include a tracking number.
I do follow the tracking myself, and I normally follow up with you to ensure you've received your item(s).
Shipping timelines from payment date is listed with the merchandise posting information.
I accept all credit cards ETSY uses, as well as PayPal. I do not accept checks for payment.
Full payment, including shipping charges, must be made before I ship your merchandise. If I'm custom knitting an order for you, full payment (again including shipping charges) is due BEFORE I'll start making your merchandise. After payment, I'll be able to purchase the yarn, etc needed to make your order.
You can cancel your order anytime BEFORE I ship - let me know as soon as possible. If I'm doing a custom order, it cannot be canceled once I've begun. If I've already shipped you order, you'll have to pay to return it. Once I receive it and the item is in the same condition as it was sent, I'll refund your order. I won't refund my shipping fees. This needs to be 5 days after shipping, otherwise the sale is final.
Returns & exchanges
I gladly accept exchanges ust contact me within: 3 days of delivery Ship items back to me within: 7 days of delivery
I don't accept returns or cancellations But please contact me if you have any problems with your order.
The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: •Custom or personalized orders •Digital downloads •hats or socks (for health/hygiene reasons) •Items on sale
Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value
I'll go out of my way to work with you on your order. Again, my goal is your satisfaction. I can honestly say that knitting things for people makes me feel good. I'll answer all the questions you have before you order, so don't hesitate to ask.
If I'm working with a customer on an order, and I have concerns about some of the things they're asking for, I'll openly outline my concerns, or give you options - both coming from past experience.
Ultimately, I'll make what you want, how you want it.