I will ship items within 2 working days of payment being received. All Items will be well packaged and wrapped in tissue paper. International customers are responsible for all duty and customs fees. Please allow longer for international delivery.
Please be aware that any unpaid orders will be canceled after five days if there has no contact or arrangement to pay has been made.
Returns & exchanges
I gladly accept exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Refunds will not be permitted unless the item does not meet your expectations. If for any reason you are not fully satisfied with your items please contact me direct via an etsy message and i will try my best to resolve the problem, any exchanges will be dealt with on a case to case basis. I take great care when shipping items so they should get to you in perfect condition.
All my items are crafted by myself in a smoke free home. Please feel free to contact me by etsy message if you would like custom orders