This listing is for an activated 72 hour heat pack to be included with orders shipping to and through cold climates. Only purchase this if you have already purchased prioirty mail shipping.
I am so happy that I chose to include one of these in shipping. Weather was bad and freezing, which also caused delay in delivery, and I am not sure the plants would have made it as healthy and happy without a heat pack to help them in transit. Thank you for offering this.
We offer two ship methods. USPS first class (free) and USPS priority mail for an additional fee. We also offer shipping insurance to those who request it.
Returns & exchanges
Refunds and returns will only be accepted on items that have been protected by the purchase of shipping insurance or priority mail. Packages suffering heat damage, box damage or lost packages, are not eligible for returns or refunds without the mentioned protections.