Our primary method of shipping within the United States is via the USPS (United States Postal Service) with delivery confirmation. Items are usually shipped using Priority mail unless another rate or carrier is more cost effective (i.e. Media Mail for printed items, First Class for lightweight items, or FedEx for heavy or bulky items).
Insurance is included in Priority Mail and FedEx shipments. It is optional with First Class or Media mail. Please ask for a quote if you are not sure about shipping costs.
We do not add handling or "extra" fees. You can combine purchases to reduce shipping costs. We pack with extreme care to ensure safe delivery of your items.
Preferred payment is through Etsy Payments or PayPal. You can use your credit card in both Etsy and PayPal even if you don't have an account. I will confirm your order within 24 hours. Items will be shipped within 48 hours of receipt of your payment.
Checks and money orders can ONLY be accepted if agreed to by me ahead of time, so please send me a convo to let me know that is how you plan to pay. Sorry - but I've had a couple of non-payers.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
Shipping costs will not be refunded for packages that are refused or unclaimed, or for buyer's remorse. If a package is returned undelivered or refused, a 20% restocking fee and original shipping will be deducted from any refund.
We normally do not accept returns. Any returns/refunds would be handled on a case-by-case basis. IF a return is agreed upon, the buyer will be responsible for return shipping and item must be returned in the original undamaged and unused condition. There will be a restocking fee in most cases.
Any return requests must be made within 3 days of receipt of the item.
** INTERNATIONAL ORDERS**
I do not normally ship internationally. IF I agree to ship out of the USA, shipping will be at the USPS rate that is applicable for your country (plus insurance if available). Please be aware that international postage rates can be quite high. Please ask FIRST before you make a purchase if you would like a shipping quote.
We can accept PayPal only for International purchases. Please do not ask us to falsify customs forms. Please be aware that you may have to pay customs, import or duty fees, depending upon the laws in your country - we cannot change or control what other countries charge for these fees.
I cannot accept responsibility for an item once it leaves the USA.