For all U.S. orders, I will ship your one of a kind piece using USPS First Class Mail fully insured with tracking as soon as I finish creating it for you. Please allow 2-5 business days for USPS First Class Mail delivery. For international orders, I will ship your one of a kind piece using USPS First Class International Mail fully insured. Please allow an approximate 10-14 business days for USPS First Class International delivery (without customs interference). For international orders, please know and understand your countries import laws, taxes and fees before purchase. The creation of each piece only takes 2-5 business days from casting to setting stones and finishing. Please allow additional time for modifications, multiple orders, customization and holidays.
Orders must be paid in full before the creation process begins. Gold and custom orders cannot be canceled unless the creation process has not yet begun. Please contact me for a progress update and cancellation.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
For silver items, returns and exchanges are only accepted if I am contacted within 5 days of the delivery date. Returns are only accepted if the item is in unworn condition. Buyer pays return and/or exchange shipping. For gold orders, custom orders, multiple orders and ring/band orders above a size 14, returns are not accepted. Please be sure all measurements are correct before placing an order. Returns, repairs and exchanges are always accepted for any errors on my behalf. For any errors on my behalf, I will take care of all extra shipping costs.
If you see a piece that you would like to have customized, click on the "request a custom order" button in my shop or contact me.
Samaritan Jewelers (myself) is not liable for injuries that occur while wearing jewelry. Jewelry should not be worn while: * Operating tools or machinery * During exercise, workout or sleeping * All recreational activity such as sports, hiking, climbing, swimming, etc. * Experiencing swelling or weight gain
Samaritan Jewelers (myself) is not liable for damages to jewelry. Some stones are fragile, please wear with care. * If a stone happens to chip, scratch, fracture, break and fall out, please contact me to have your stone replaced for a small fee plus the cost of the stone.